You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn’t meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn’t like it. It doesn’t matter.
Will Steam refund a game over 2 hours?
Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours.
Is Steam generous with refunds?
While Steam has a rather generous refund policy, they keep a firm stance on customers abusing refunds on purpose. If the company notices you may be exploiting their refunds system, they may exercise the right to stop offering them to you.
Does Steam refund immediately?
You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.
What is Steam refund abuse?
Abuse. Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you.
How strict is Steam refund policy?
You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you’ll receive the full value of your purchase back.
Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.
Can I refund a Steam game after 14 days?
The limitations of a Steam refund are as follows: A game with a purchase date of over 14 days old and with game time logged over 2 hours isn’t eligible for a refund. A pre-ordered game with a release date of over 14 days old and with game time logged over 2 hours aren’t eligible for refunds.
How many times can you refund the same game on Steam?
There is no rule that forbids you from refunding a game more than once. Two weeks. Two hours.
Can you refund Steam games after 3 hours?
Refunds are for games with less than 2 hours played and less than 14 days from purchase. It has to be both, less than 2 hours played AND less than 14 days from purchase. 3 hours play time wont be eligible for a refund.
Can I refund a Steam game with 4 hours?
Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours (this includes online, offline and shared library playtime).
How long is a Steam refund?
After the refund has been accepted its still the same as always. If you refunded to your Steam Wallet the money is available in about 24 hours, refunds to outside payment sources like PayPal or bank account may take up to 14 days.